Call Center Services, Call Center Outsourcing, Answering Services, BPO Outsourcing and Customer Relationship Management (CRM)
   Infovision Group
Call Center Services, Call Center Outsourcing, Answering Services, BPO Outsourcing and Customer Relationship Management (CRM)
Call Center Services, BPO Outsourcing, CRM, Call Center Outsourcing, Answering Services, Customer Relationship Management
Call Center Services, Call Center Outsourcing, Answering Services, BPO Outsourcing and Customer Relationship Management (CRM)
Inbound Call Center, Outbound Call Center, Call Center Services
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InfoVision Group (IVG) is one of the largest independent IT enabled services companies in India. With over 15 years of experience its 8,500 employees are focused on delivering solution in running call centers, database management and back office support services for domestic and international customers.

In addition, InfoVision’s HR BPO division employs 2,500 staff.

The key service areas include customer interaction centers, direct marketing, loyalty and fulfillment programs, software solutions for CRM and consultancy services. IVG services clients from diverse industries like retail, telecom, entertainment, IT, electronic goods, banking and insurance.

IVG’s domestic and international operations are managed under it’s group companies InfoVision Solutions & InfoVision International respectively.

IVG’s philosophy is focused on relentless pursuit of excellence and quality in all spheres of its activities. It has a strong technology focus with 60 software professionals focused on building and operating latest software and technology platforms.

InfoVision enables customers to concentrate on their core business by outsourcing their marketing & customer centric support services. Armed with more than a decade of relevant industry experience, along with its strengths in recruitment and management of professionals, InfoVision handles time critical challenges maintaining strict confidentiality of information, matching but surpassing customer’s expectations. InfoVision prides itself on its process efficiencies and quality conscious philosophy which has enabled the company to multiply accounts on a regular basis.

InfoVision adopts a quality conscious work ethic, tempered with a clear and in-depth understanding of the business environment. To remain competitive and cost-effective, InfoVision is continuously evaluating new services and trends to satisfy its customer’s needs.

 
Our goal is…...to help our customers reach theirs
 

Technology Platform
CareVision – IVG’s integrated CRM Software Solution.

Provides our clients one view of the customer across multiple sales channels and relationship points. This professional approach to “touchpoint blending” successfully connects the various sales channels with the customers. Through this connectivity IVG helps its clients create better long term and profitable relationships with it’s customers.