Gurgaon, India, November 29th 2005, InfoVision launches its first international e-Mailer campaign for the largest tool and equipment catalog retailer in the US. InfoVision under this agreement will provide e-Mail responses as a part of its Customer Service project.

InfoVision has recently completed six successful months of providing voice based customer service. The other projects handled by InfoVision for this client are Customer Services, Order Taking & Warranty Registration.

Speaking on this Malini Gupta, Sr. Vice President, said, “Being awarded yet another project from the same customer reinforces the confidence & potential in Infovision, in being able to deliver effective quality services & superior customer experience across different service channels.”

About InfoVision Group

InfoVision Group (IVG) is one of the largest independent IT enabled services companies in India. With over 15 years of experience its 3,600 employees are focused on delivering solution in running call centers, database management and BPO services for its customers worldwide.

In addition, InfoVision’s HR BPO division employs 3,300 staff.

The key service areas include customer interaction centers, direct marketing, loyalty and fulfillment programs, software solutions for CRM and consultancy services. It has clients from diverse industries like retail, telecom, entertainment, IT, electronic goods, banking and insurance.

IVG’s domestic and international operations operate under it’s group companies InfoVision Solutions & InfoVision International respectively.

For additional information, please visit http://www.infovisiongroup.com

Phone: +91-124-400-1100
E-mail: info@infovisiongroup.com