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Call Center Services, Call Center Outsourcing, Answering Services, BPO Outsourcing and Customer Relationship Management (CRM)
Call Center Services, BPO Outsourcing, CRM, Call Center Outsourcing, Answering Services, Customer Relationship Management
Call Center Services, Call Center Outsourcing, Answering Services, BPO Outsourcing and Customer Relationship Management (CRM)
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Aditya Gupta, features in VAR India issue to discuss the growth of the Indian BPO Industry
 

Delhi, India, June 07th, 2006, Aditya Gupta, President InfoVision Group features in the VAR India issue to discuss the growth & trends in the Indian BPO Industry. The article “India shines on BPO Firmament” focuses on the increasing popularity of BPO industry and how the Indian companies are facing the challenges that are bound to arise with the passage of time.

Quoting from the article, “The BPO industry has matured and has progressed in its third phase of industry evolution which involves a greater degree of depth, specialization and competition,” says Aditya Gupta, President, InfoVision Group. The Indian BPO industry is redefining its operational areas-towards the value-based solutions like Finance and Accounting, Market Research, Legal Process Outsourcing Logistics & Procurement.

India poses an edge over other competing nations with its decade old experience in this area, fluency in the English language, supportive Government policy infrastructure, and high quality offerings. Strong emphasis is placed on mathematics and science in India resulting in a large number of science and engineering professionals. English proficiency provides an edge over other countries as India has one of the largest English speaking IT professionals.

About VARIndia

VARIndia is a newsletter which is "The ultimate voice of the Indian Value Added Resellers." With over 20,000 copies a month to start with, this is a unique opportunity allows the resellers to express fully to the call of the time "Value Addition" for the customers as will as their partners in all the metros and over 124 cities and towns in India. VARIndia aims to provide with the most efficient tools "hot news, emerging trends and their impeccable impact".

Powerful sections like Hot Bytes, On The Ramp, Periscope, Technomania, Your Column, Guest Speaks, Limelight, The Ultimate Choice, CD Showcase, Books Forever, Net Shopping, Bestsellers and many more: are all geared up to touch the readers.

To read the complete article log on to:
http://www.varindia.com/ITES.asp

About InfoVision Group

InfoVision Group (IVG) is one of the largest independent IT enabled services companies in India with a focus on providing Customer Centric Process Outsourcing (CPO). With over 15 years of experience, its 3,600 employees are focused on delivering solution in running call centers, database management and BPO services for its customers worldwide.

The key service areas include customer interaction centers, direct marketing, loyalty and fulfillment programs, and software solutions for CRM and consultancy services. It has clients from diverse industries like retail, telecom, entertainment, IT, electronic goods, banking and insurance.

IVG’s domestic and international operations operate under its group companies InfoVision Solutions & InfoVision International respectively.

For additional information, please visit http://www.infovisiongroup.com

Phone: +91-124-400-1100
E-mail: info@infovisiongroup.com