Delhi,
India, May 31st, 2006, Deepak Malik, Sr. Vice President InfoVision,
addresses the BPO Summit 2006 on ‘Tapping the less
explored business opportunities’. The fourth BPO
Summit was organized by Voice & Data on May 9th, 2006, at Intercontinental-The
Park, New Delhi with the theme “Sustaining India's Competitive
Edge.”
Addressing the audience, Deepak Malik discussed how there are new
white spaces in the industry & business was coming in from newer
economies and newer industry segments. According to Deepak Malik,
these new spaces have opened up without the companies focusing on
them too much. The discussion revolved around how these new business
opportunities could be better tapped and who are the 'associates'
of these new businesses likely to be were.
Quoting from the article - InfoVision Group (IVG) independent IT
enabled services companies in India with a focus on providing Customer
Centric Process Outsourcing (CPO). It is betting on the CRM market
for growth. IVG senior VP Deepak Malik said, “The outsourcing
CRM opportunity in B2B services is around $40 billion. Crunching
data for things like frequent flier, dining card, etc. presents
a big opportunity for growth.”
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http://www.ciol.com/content/search/showarticle1.asp?artid=84436
About InfoVision Group
InfoVision Group (IVG) is one of the largest independent IT enabled
services companies in India with a focus on providing Customer Centric
Process Outsourcing (CPO). With over 15 years of experience, its
3,600 employees are focused on delivering solution in running call
centers, database management and BPO services for its customers
worldwide.
The key service areas include customer interaction centers, direct
marketing, loyalty and fulfillment programs, and software solutions
for CRM and consultancy services. It has clients from diverse industries
like retail, telecom, entertainment, IT, electronic goods, banking
and insurance.
IVG’s domestic and international operations operate under
its group companies InfoVision Solutions & InfoVision International
respectively.
For additional information, please visit http://www.infovisiongroup.com
Phone: +91-124-400-1100
E-mail: info@infovisiongroup.com
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