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REPRESENTATIVE of Telstra Australia has urged the country to take
advantage of resources available to go into the business outsourcing
industry.
Yasmin Dugan said India, which has one of the largest call centres
in the world, is becoming saturated and its big factories were already
outsourcing to China.
She said that since Fiji now had broadband technology, it was an
opportunity for the country to tap the market.
Ms Dugan said Fiji's geographical position, good infrastructure
with the Southern Cross cable and literate workforce placed it on
an advantage ahead of other countries.
Ms Dugan, with a background in engineering, was brought here by
Amalgamated Telecom Holdings to speak on the broadband technology
and how it has advanced.
She said the technology has enabled video conferencing, virtual
private networks and remote network access.
She added broadband was now more than just fast access with companies
using it to train their staff online cutting costs.
Ms Dugan also spoke on 3G, which so far had been introduced in
Australia by one company with other telecommunication carriers introducing
the technology later in the year.
Vodafone intends to introduce the service here next year.
Questions were raised from those who attended the presentation
on which technology was better, unwired broadband or ADSL.
Ms Dugan said both were good technologies, however, unwired broadband
was better in that it could be used anywhere without the need for
a telephone line.
Connect and Telecom recently announced their offer of ADSL service.
Unwired Fiji, a company owned by I-Pac, is offering wireless broadband
and expected to roll their service this month.
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