1. Interaction with clients
and customers located in the USA/UK/Australia
2. Providing voice-based technical support to customer queries around
the world in
a define timeline.
3. Basic trouble shooting & problem solving.
4. Building a rapport with customers and retain them by providing quality
service.
5. E-mail support
industry.
2. Excellent command over spoken & written English with respect to neutralized
accent, grammar, sentence construction and clarity issues
3. Basic knowledge of Hardware/ Networking/ Troubleshooting
4. Confident and self motivating attitude.
5. Candidates should be willing to work in 24*7 environment.
