1. The primary role of the
Counselor is to provide uninterrupted availability 24 x 7
through rotational
2. The counsellor is expected to provide coordination and communication
in the
travel and lodging arrangements (both domestic and
international) for all
customers which are being serviced by InfoVision
regionally in Asia Pacific
3. This position will be part of the 24 x 7 Emergency Service Team based
in Delhi,
India.
4. Full time position for immediate
2. Certification in Airline Ticketing & Reservations on Amadeus and Abacus GDS.
3. Prior knowledge in Travel Agency Call Centre Reservations & Emergency
Customer Servicing
4. Comprehensive knowledge and background from the Travel industry and
experience in working in a global company serving under an expatriate position.
5. Ability to manage and develop relationships at all levels within the company.
6. Total dedication to and focus upon servicing and supporting both internal and
external customers is absolutely essential.
7. Computer literate (MS Office 2003, MS Excel) is essential.
8. A positive and contributory attitude and strong team player.
9. Strong English comprehension and communication are essential.
