1. Handling inbound calls
2. Solving customer queries
3. Managing and updating customer & client database
4. Updating customers on latest information on a product or service
Desired Profile :
1. Excellent command over spoken
English with respect to neutralized accent, grammar,
sentence construction and clarity
2. Graduates / Undergraduates with 0-2 years experience in the service industry
3. Confident and self motivating attitude
4. Candidates should be willing to work in 24*7 environments
* Candidates with prior experience in US Inbound would be preferred.