At InfoVision, the customer service executives are well versed on financing options and bill consolidation. The training programs include negotiating and customer approach skills, use of latest technology & about the rules & regulations of the client’s geography. Our customer care executives serves as an extension of your organization. We focus on products and services to meet the specific client requirements.

InfoVision offers a diverse range of collection processes services to suit your business needs which include:

» Credit Approval & Recoveries
» Customer Management
» Welcome & reminder calls
» Query & dispute resolution
» Customer satisfaction surveys
» Inbound queries
» Credit Management
» Invoicing, remittance processing, payment disputes & invoice reconciliation

InfoVision’s collection process model provides you with:

» Streamlined business process
» Enhanced customer experience
» Better collections performance
» Lower cost customer acquisition
» Increased efficiency
» Improved data management