Aviva Life Insurance India is a joint venture between Aviva plc – UK’s largest insurer and Dabur - one of India's oldest and largest groups of companies. Aviva Life Insurance is steadily establishing its presence in the country and with a strong sales force of over 3000 Financial Planning Advisers (FPA’s). They have pioneered an innovative ‘need based’ sales approach to the business.
Aviva has also pioneered Bancassurance in the country through its tie-ups with leading private and nationalised Banks in the country. Through the Bancassurance partnerships, Aviva products are available at over 131 locations in the country.

Aviva wanted to outsource their telemarketing and collections process with an objective of increasing their customer base and facilitating premium collections.

IVG team provides outbound tele calling solutions to promote the concept of insurance as an investment, giving Aviva as a ‘preferred choice’.

IVG agents are comprehensively trained on product knowledge, FAQ’s and other insurance related queries with special emphasis on understanding the needs of the customer based on attributes like age, profession, family life, etc.

IVG Services include: